Frequently Asked Questions
How long does my Wise Traveller Secure membership last?
Your membership is valid for 12 months from the date you received your membership package and is renewed automatically unless you choose to cancel your membership for any reason.
Where can I find details on The Wise Traveller travel protection?
You can review all details of the travel cover on the main Wise Traveller site on the Travel Protection information page.
How many trips can I take per year?
Your travel cover is for multiple trips throughout the membership year. Whether you travel once a year or once a week, you will enjoy peace of mind knowing that you are covered in the case of emergency evacuation, medical emergencies, accidents plus many other benefits while abroad.
Am I covered for the duration of my trip?
Yes, you will be covered for the entirety of your trip, even for trips of longer duration. Your travel insurance begins the day you leave, and lasts for the duration of your trip, up to a period of 90 days, up to 3 times longer than traditional travel insurance.
How credible is Wise Traveller travel protection?
Your included travel cover is underwritten by Tokio Marine Insurance (Singapore) Pte Ltd which has been at the forefront of insurance for over 130 years and your travel cover services are fully managed by Allianz Global Assistance including 24/7 telephone assistance.
Are there any exclusions?
Whilst we have worked hard to make our travel cover as flexible as possible we have also ensured our members are provided the best cover at a compelling subscription. This requires some exclusions such as pre-existing conditions, extreme or high risks sports (such as skiing or mountain climbing) or travel to or through countries which have travel warnings against all but essential travel.  Other exclusions are contained in the Terms & Conditions and can be requested by contacting
Click here to view benefits table.
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